The Hacienda At Krystal Grand Puerto Vallarta (Adults Only), Puerto Vallarta
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Key details
About Resort
Av. De Las Garzas 136, Zona Ho,
Puerto Vallarta,
Mexico,
48333,
Jalisco
-
Close to Playa de Oro beach
Perfect
8.4
7.5
/10
3.6
3.3
/5
Loved by guests
Attentive staff
Delicious food
Ocean view
Comfortable bed
"We stayed in a pool room, so we had our own private pool and lounge area."
Ruby812 from Canada
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"The room was large and very comfortable and was kept nicely each day."
B N from Canada
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"Our swimout pool and Hacienda suite were kept well stoked and cleaned."
Diedre Lynn
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The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) is a 5-star hotel designed for adults and families with children over 13 years old, featuring a timeless colonial atmosphere and a range of refined amenities. Guests enjoy access to a variety of onsite dining options and leisure facilities, including a full-service spa.
Rooms & Amenities
Accommodations at The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) include 192 uniquely decorated suites with a stunning talavera background. Each suite features amenities such as a minibar, coffee machine, and 24-hour room service. Some suites offer private pools, balconies, or terraces for added privacy and comfort.
Dining & Gastronomy
Dining options include a beautiful restaurant overlooking the main pool, serving seafood and themed dinners, and La Catrina, an intimate establishment offering traditional Mexican recipes. Guests can access various culinary experiences across multiple venues, including buffet services and a sushi bar for adults only.
Leisure & Activities
The area's vibrant culture is complemented by activities such as whale watching during the season and enjoying the beachside pool deck. Guests can unwind at the onsite Ki Spa, which offers a range of relaxation services, including a floatarium water experience.
Location & Transportation
The hotel is conveniently located just 10 km from Lic. Gustavo Diaz Ordaz Airport and offers 24-hour reception services. Guests can explore nearby attractions such as the Grand Venetian and La Isla Shopping Village, accessible within a short distance.
Must-do experiences
Savor tacos al pastor at Tacos el Cuadrante for a local treasure.
Visit the vibrant Mercado Municipal Cuale for handicrafts and food.
Take a sunset stroll along the Malecón for stunning views.
Discover local art at the Puerto Vallarta Cultural Center.
Dive into the ocean at Los Arcos for incredible snorkeling!
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
43 m²
1 King-size bed
Coffee machine
Bathtub
room details
Junior Suite Terrace
2 persons
54 m²
1 King-size bed
Coffee machine
Bathtub
room details
Junior Suite Pool View
2 persons
43 m²
1 King-size bed
Pool view
Coffee machine
Bathtub
room details
Suite Private Pool
2 persons
43 m²
1 King-size bed
Private pool
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Hiking
Golf course
Yoga class
Services
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Board games
Children's play area
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Steam room
Body scrub
Facial
Treatment room
Back massage
Head massage
Room features
Air conditioning
Patio
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
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Dining Onsite
The Hacienda At Krystal Grand Puerto Vallarta presents a delightful array of dining options that embrace the essence of authentic Mexican flavors while offering stunning views. From intimate tapas experiences to international cuisine, each venue invites guests to indulge in exquisite culinary moments amidst a warm and welcoming atmosphere.
Restaurante #1
Seafood and Snacks
Ambiance
Beautiful restaurant overlooking the main pool, providing a relaxed setting to enjoy vibrant meals.
Key Offerings
A selection of seafood and light snacks for lunch, with themed dinners that reflect local culture based on occupancy.
Reservation
no
Lunch and themed dinners; hours vary.
O'West
Tapas and Cocktails
Ambiance
An intimate, cozy rooftop venue atop the suites tower, boasting panoramic views of the sunset over Banderas Bay.
Key Offerings
Craft cocktails and light fare, perfect for pre-dinner gatherings and sunset enjoyment.
Reservation
yes
Evenings; hours vary.
Sea Fire
International Cuisine
Ambiance
Signature restaurant located in The Hacienda section, providing an elegant yet inviting atmosphere.
Key Offerings
Specializes in various international dishes, allowing guests to savor a taste of the world in a refined setting.
Reservation
recommended
Dinner only; hours vary.
Location
Av. De Las Garzas 136, Zona Ho,
Puerto Vallarta,
Mexico,
48333,
Jalisco
Map view
Av. De Las Garzas 136, Zona Ho,
Puerto Vallarta,
Mexico,
48333,
Jalisco
City landmarks
Landmark
Malecon Boardwalk
4.1
km
Gallery
Galerias Vallarta
1.4
km
Beach
Marina Vallarta
2.2
km
Shopping Area
La Isla Shopping Village
1.1
km
Night club
Santa Discoteque
710 m
Shopping Area
Liverpool
1.2
km
Mall
Plaza Caracol
1.2
km
Mall
Peninsula Plaza Vallarta
850 m
Beach
Soriana Super Playa de Oro
850 m
Landmark
Grand Venetian
610 m
Landmark
Skydive Puerto Vallarta
650 m
Store
Walmart
1.0
km
Landmark
Marigalante
680 m
Landmark
Quimixto
2.4
km
Landmark
Casino Life Vallarta
760 m
Casino
Casino Vallarta
740 m
Mall
Starbucks
1.2
km
Beach
Playa de Oro
850 m
Night club
Barrabar
850 m
Mall
Soriana
850 m
Shopping Area
Galerias Vallarta Shopping Mall
1.4
km
Mall
plaza la isla
880 m
Church
Christ Church by the Sea
1.8
km
Landmark
Playa El Salado
990 m
Night club
Strana
1.5
km
Landmark
El Faro Lighthouse
2.1
km
Landmark
Pirate Ship Vallarta
1.3
km
Landmark
Cinemex
1.2
km
Beach
Playa Los Tules
1.2
km
Nearby
Beach
Soriana Super Playa de Oro
850 m
Mall
Peninsula Plaza Vallarta
320 m
Night club
Barrabar
320 m
Beach
Playa de Oro
850 m
Mall
Soriana
320 m
Restaurants
Mariscos 8 Tostadas
970 m
Av. Francisco Medina Ascencio Corner with Fluvial Vallarta
McCarthy's Irish Pub
510 m
Boulevard Francisco Medina Ascencio #2485. Plaza Peninsula
Sabores de Mexico
320 m
Otro Francisco Medina Ascencio 2699
Restaurante Icu
1.1
km
Avenida Francisco Medina Ascencio 2550 Esquina con Mike Lemus
Sushipop
580 m
Boulevard Francisco Medina Ascencio 2485 Place TE06
Abbraccio Cucina Italiana
1.3
km
Blv. Francisco Medina Ascencio 2590 Zona Hotelera Norte
Azul Vallarta
360 m
Calle Playa de Oro # 126 L 2 Zona Hotelera Norte
El Oasis Del Holi
970 m
Entre condominios Gran Venetian y condominios Peninsula Rio Pitillal
Explore Puerto Vallarta
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Galerias Vallarta
18 minutes' walk
A bustling shopping mall featuring local and international brands, dining options, and a cinema.
Malecon Boardwalk
45 minutes' walk
A vibrant waterfront promenade with art installations, restaurants, and stunning ocean views.
Marina Vallarta
25 minutes' walk
A picturesque marina with shops, restaurants, and beautiful yachts-perfect for a scenic stroll.
Skydive Puerto Vallarta
8 minutes' walk
An exhilarating skydiving experience offering breathtaking views of Puerto Vallarta from above.
Estero de El Salado
35 minutes' walk
A serene nature reserve ideal for birdwatching, hiking, and enjoying the peaceful natural surroundings.
Sabores de Mexico
4 minutes' walk
Homey eatery serving traditional Mexican dishes with fresh ingredients and a casual vibe.
McCarthy's Irish Pub
7 minutes' walk
Lively pub featuring Irish cuisine, a great selection of beers, and live sports events.
Santa Discoteque
10 minutes' walk
A lively nightclub offering themed nights and a vibrant atmosphere perfect for dancing.
Barrabar
5 minutes' walk
Charming bar with live music and a friendly atmosphere, great for a relaxed night out.
Getting around
City Centre
Puerto Vallarta23 min
·
1.9
km
Airports
Lic. Gustavo Diaz Ordaz (PVR)10 min
·
6.5
km
Tepic (TPQ)264 min
·
175.4
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 202 reviews
Ethan
United Kingdom,
February
2025
6.8/10
This Hilton has its charm but is in urgent need of updates, especially in the rooms, which feel outdated and musty. On the bright side, the service was exceptional, making our stay a bit more enjoyable. The location is convenient with good access to nearby attractions, but the dining experience, especially the dinner buffet, left much to be desired.
Rooms
5.0
The rooms need some renovations; they remind me of travels in the 80s and had a moldy smell even after cleaning. Additionally, there were items left behind from previous guests.
Service
9.0
The service is the best part of this hotel; the staff is amazing and truly made our vacation relaxing and enjoyable.
Location
8.0
The location is great, within walking distance of shops, restaurants, and attractions, making it very convenient for exploring.
Dining
5.0
Dining was what you'd expect from an all-inclusive but didn't exceed expectations, particularly with the dinner buffet being quite poor.
Facilities
7.0
The facilities are decent, but given the state of the rooms, it feels a bit underwhelming. The pool area is nice but could also use some updates.
Exceptional service
Outdated rooms
Elliot
United Kingdom,
January
2025
7.6/10
This resort has a beautiful hacienda atmosphere and great food, especially with Chef Juan Carlos Garcia at the helm. However, it's quite noisy, especially at night, making it difficult to relax. While I appreciated the attentive staff and decent dining options, the party atmosphere might not be ideal for those seeking peace and quiet.
Rooms
9.0
The rooms were spacious, clean, and offered a fantastic view with a huge patio, perfect for enjoying the sunsets.
Service
8.0
The service was extremely accommodating and friendly, with staff like Juan who kept our drinks topped up and addressed any issues promptly.
Location
7.0
The location is good, but the noise levels were high at night due to parties nearby and returning guests.
Dining
7.0
Dining options were quite good, especially for breakfast, but at times the offerings felt average for lunch and dinner.
Facilities
7.0
The facilities were well-maintained, with a lovely pool area, but the noise from the adjacent venues made it less enjoyable.
Alexander
United Kingdom,
January
2025
8.0/10
We had an amazing time at the hotel, particularly enjoying the friendly staff and relaxing atmosphere. The dining experience was generally positive, with some standout meals, although the buffet options did get a bit repetitive over a long stay. The location was great with beautiful grounds, but the rooms were somewhat dated, impacting the overall experience. Despite a few drawbacks, the service and amenities made up for it, making this a stay we would happily repeat.
Rooms
7.0
The rooms were somewhat dated but clean and comfortable, with a nice ensuite and good bedding.
Service
9.0
The service was top-notch, from check-in to check-out; the staff genuinely cared and went above and beyond to make our stay enjoyable.
Location
8.0
The location was beautiful and well-maintained, though it felt a bit boxed in without ocean views.
Dining
7.0
The dining options were quite good overall, though some buffet items were repetitive after a week or so.
Facilities
9.0
The pool area was fantastic and well-kept, providing a lovely spot to relax.
Richard
United Kingdom,
December
2024
7.0/10
Our stay at the resort was a mix of highs and lows. The staff really made the experience special, showing kindness and attentiveness throughout our visit. The beautiful pool and beachfront are definitely highlights, but the dining options could use improvement. We also faced a cumbersome check-in process, which left a bit of a sour taste at the start of our trip.
Rooms
6.0
Our room was spacious, but there was an unpleasant odor that lingered, somewhat detracting from the overall comfort.
Service
9.0
The service was outstanding; the staff really went above and beyond to ensure we felt welcome and well taken care of.
Location
8.0
The location was convenient, close enough to the city for easy taxi rides, yet also felt private and calm.
Dining
5.0
While the buffet had variety, the a la carte restaurants didn't meet our expectations, lacking in flavor and freshness.
Facilities
7.0
The pool area was well-maintained and a fantastic spot for relaxation, but the overall facility did feel somewhat underwhelming considering the expectations.
Avery
United Kingdom,
October
2024
8.4/10
I had a lovely stay at the Hilton Puerto Vallarta, especially enjoying the spacious rooms and excellent pool and beach service. The staff worked hard and were always attentive, making the experience enjoyable. However, I did notice some wear and tear in the rooms, and the dining options had some inconsistencies. Overall, it was great value for money and a relaxing getaway.
Rooms
9.0
The rooms were spacious, clean, and comfortable, which made for a very pleasant stay. I appreciated the daily beverage restocking.
Service
9.0
The service was top-notch with friendly and helpful staff, particularly at the beach and pool areas. They really made an effort to ensure guests were happy.
Location
9.0
The location was perfect, close to the marina and only a short cab ride to the main attractions in Puerto Vallarta.
Dining
7.0
The food was generally good, especially breakfast, though some specialty dining options were hit or miss. The buffet had a great variety, but I wish there was a bit more creativity.
Facilities
8.0
The facilities were well-maintained with a beautiful pool area and adult-only sections, providing a peaceful setting.
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Property information and rules
Check-in
from 16:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for additional charge.
Breakfast
The hotel The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
4
Number of rooms:
192
Former name
the hacienda at hilton puerto vallarta - all-inclusive - adults only
FAQs
About The Hacienda At Krystal Grand Puerto Vallarta (Adults Only)
What is the proximity of The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) to Puerto Vallarta International Airport?
The hotel is located 5 km from Puerto Vallarta International Airport, approximately 10 minutes by car.
What are the check-in and check-out times at The Hacienda At Krystal Grand Puerto Vallarta (Adults Only)?
Check-in is at 16:00 and check-out is by 11:00.
Is parking available at The Hacienda At Krystal Grand Puerto Vallarta (Adults Only)?
Free private parking is available on-site without a reservation required.
What dining options are available at The Hacienda At Krystal Grand Puerto Vallarta (Adults Only)?
The hotel features four restaurants offering international cuisine, seafood, and deli-style food, as well as a snack bar and three lounges.
Are there any nearby restaurants to The Hacienda At Krystal Grand Puerto Vallarta (Adults Only)?
Nearby dining options include Jalisco Sports Bar (1 km), Sabores de Mexico (0.5 km), McCarthy's Irish Pub (0.5 km), Porfirio's Puerto Vallarta (0.5 km), Pepe El Toro Puerto Vallarta (0.5 km), Tacos Candora (0.5 km), and Los Caracoles (1 km).
What amenities can guests expect in the rooms at The Hacienda At Krystal Grand Puerto Vallarta (Adults Only)?
Rooms include air conditioning, flat-screen cable TV, a balcony with Pacific Ocean views, and a ceiling fan.
Does The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) have a pool?
Guests can enjoy two beautiful pools laid out in a central courtyard.
Is there a business center available at The Hacienda At Krystal Grand Puerto Vallarta (Adults Only)?
The hotel features a business centre for guest use.
What makes The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) an adults-only hotel?
The hotel is exclusively designed for adults, providing a tranquil atmosphere tailored for relaxation and romance.
How can guests reach cultural sites and shopping centers in Puerto Vallarta from The Hacienda At Krystal Grand Puerto Vallarta (Adults Only)?
The hotel is located approximately 3 km from the Malecon Boardwalk and about 10 minutes' drive from The Church of Our Lady of Guadalupe.