The Hacienda At Krystal Grand Puerto Vallarta (Adults Only), Puerto Vallarta
About Resort
The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) features a colonial design that emphasizes a vibrant atmosphere and luxurious amenities. This 5-star hotel offers exclusive access for adults and families with children over 13 years old, along with multiple dining options, pools, and a dedicated spa.
Rooms & Amenities
The Hacienda section boasts 192 exclusive suites adorned with talavera backgrounds reflecting the essence of Mexico. Guests can expect amenities such as minibars, in-room coffee machines, and 24/7 room service, along with options for private balconies or swim-out pools.
Dining & Culinary Offerings
Dining options include an intimate establishment, La Catrina, featuring traditional Mexican cuisine, and a restaurant offering diverse buffet selections. The property provides guests with access to 15 dining venues, including themed dinners and 24-hour room service.
Leisure & Relaxation
Relax and unwind at the onsite Ki Spa, which offers services including a unique
Location & Transportation
Located 10 km from the Lic. Gustavo Diaz Ordaz Airport and close to the traditional Malecón, guests can explore nearby attractions, shopping areas, and local restaurants. Bus stops are within a
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Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
What our guests says about facilities
General
- No smoking on site
- Paid Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Hiking
- Golf course
- Yoga class
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Steam room
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
Room features
- Air conditioning
- Patio
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Location
Reviews and Ratings <br />
This Hilton has its charm but is in urgent need of updates, especially in the rooms, which feel outdated and musty. On the bright side, the service was exceptional, making our stay a bit more enjoyable. The location is convenient with good access to nearby attractions, but the dining experience, especially the dinner buffet, left much to be desired.
This resort has a beautiful hacienda atmosphere and great food, especially with Chef Juan Carlos Garcia at the helm. However, it's quite noisy, especially at night, making it difficult to relax. While I appreciated the attentive staff and decent dining options, the party atmosphere might not be ideal for those seeking peace and quiet.
We had an amazing time at the hotel, particularly enjoying the friendly staff and relaxing atmosphere. The dining experience was generally positive, with some standout meals, although the buffet options did get a bit repetitive over a long stay. The location was great with beautiful grounds, but the rooms were somewhat dated, impacting the overall experience. Despite a few drawbacks, the service and amenities made up for it, making this a stay we would happily repeat.
Our stay at the resort was a mix of highs and lows. The staff really made the experience special, showing kindness and attentiveness throughout our visit. The beautiful pool and beachfront are definitely highlights, but the dining options could use improvement. We also faced a cumbersome check-in process, which left a bit of a sour taste at the start of our trip.
I had a lovely stay at the Hilton Puerto Vallarta, especially enjoying the spacious rooms and excellent pool and beach service. The staff worked hard and were always attentive, making the experience enjoyable. However, I did notice some wear and tear in the rooms, and the dining options had some inconsistencies. Overall, it was great value for money and a relaxing getaway.